Airtel, a telecom Service provider, reported to be allegedly spying on its customers. According to reports of Bangalore-based programmer, Thejesh GN found the issue of injecting code into their browsing sessions over its 3G networks, and posted the source code to Github.
According to the reports which further explains that Airtel has tied up with Ericsson and hired an Israeli company called Flash Networks to instill the code into the browsing sessions without the knowledge of any user.
Instead the Flash Networks slapped a cease and desist notice for putting it up the proprietary code on Github. Although it’s unclear from Airtel why exactly used they used the code, while reports suggests that Flash Networks helps mobile service providers to insert their own advertisements by intercepting users’ browsing. Publications and people are raising questions on threatening an Indian Citizen by a Israeli company for exposing a truth.
Airtel in a statement concedes to have used the code but dismissed the illegal practice. Airtel’s statement reads – “This is a standard solution deployed by telcos globally to help their customers keep track of their data usage in terms of mega bytes used. It is therefore meant to improve customer experience and empower them to manage their usage. One of our network vendor partners has piloted this solution through a third party to help customers understand their data consumption in terms of volume of data used. As a responsible corporate, we have the highest regard for customer privacy and we follow a policy of zero tolerance with regard to the confidentiality of customer data. We are also surprised at the Cease & Desist notice served by Flash Networks to Thejesh GN, and categorically state that we have no relation, whatsoever, with the notice.”
Reports moreover suggest that not only Airtel but Vodafone also is agnated to Flash Networks, although, there is no reports have come light in against the latter.